Privacy Policy
Monica Burford, LMFT (License #109798) is committed to protecting the privacy and security of your personal and health information. This Privacy Policy describes how we collect, use, and protect information gathered through this website and our telehealth practice in compliance with California law and HIPAA regulations.
1. Information Collection and Use
We collect information you provide directly to us through contact forms, email inquiries, or scheduling requests. This may include your name, contact information, and brief details about the services you are seeking. We use this information solely to respond to your inquiries and coordinate your care.
2. Protected Health Information (PHI)
As a healthcare provider, any health information you share during the course of therapy is classified as Protected Health Information (PHI) and is protected under the Health Insurance Portability and Accountability Act (HIPAA). Clinical records are maintained in a secure, encrypted Electronic Health Record (EHR) system separately from this website.
3. Secure Telehealth Platforms
For online therapy sessions, we utilize secure, HIPAA-compliant telehealth platforms that feature end-to-end encryption. These platforms are designed to ensure that our conversations remain private and confidential between the therapist and the client(s).
4. Cookies and Web Tracking
This website may use cookies and similar tracking technologies to improve your browsing experience and analyze site traffic. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of our site may not function optimally.
5. Third-Party Services
We may share limited information with trusted third-party service providers for business operations, such as payment processing or secure email platforms. These providers are contractually obligated to maintain the confidentiality and security of your information.
6. Your California Privacy Rights
Under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), California residents have the right to request access to their personal data, request deletion, and opt-out of the sale of personal information (Note: Burford Therapy does not sell client data). You also have rights regarding the correction of inaccurate personal information.
Contact Information
If you have any questions about this Privacy Policy or our data practices, please contact us at monica@burfordtherapy.com. Monica Burford, LMFT #109798 serving all of California via Secure Telehealth.